We understand that life gets busy and last-minute changes happen. If you need to change or cancel your appointment, please let us know. You can easily cancel or change your appointment through your YARA account.

Time is important to everyone, and we take your appointment seriously. With that said, we reserve the right to charge a 50% cancellation fee for clients who are no-shows or cancel under 24 hours before their scheduled appointment.

LATE ARRIVALS

We want to make sure that all our clients have the opportunity to receive services, so we allow 10 minute grace period for late arrival in case you are unexpectedly delayed. If you think you are going to be late, please call us at (917) 965-2100, so we can adjust our schedule.

Please note that after 10 minutes your existing appointment will be canceled as a no-show, and a new appointment will be scheduled, if possible.

We reserve the right to charge a 50% no-show fee for clients who arrive after 10 minutes.